The Experts in People Solutions ™

Saturday, July 05, 2008        

The Communicator
Volume III, Issue 1
January, 2001


Editor: Debra Thompson - debra@tgassociates.com
Contributing Editors:
Bill Greif - billg@tgassociates.com
Shari Moore - info@tgassociates.com

TG & ASSOCIATES, LLC
P.O. Box 32601 * Tucson, AZ 85751-2601
Web Site: www.tgassociates.com
Phone: toll free 1-877-TGASSOC (877-842-7762) or 520-751-8922
Fax: 1-520-751-7515



In This Issue:


HAPPY NEW YEAR!!!

As many of you noticed, we did not send out a newsletter in December. We had great intentions, but… there’s just not enough time to do everything and I truly believe in work/life balance. December to me is family time, so I did what was absolutely necessary for work. The rest of my time was dedicated to family.

I don’t want to bore you with all the details, but on December 17th, my son Cameron graduated from the University of Wisconsin with his BA in Journalism. So Bill & I were in one of the coldest parts of the country during the holidays, but it was definitely worth it. 

Last April, Cameron’s identical twin, Jason, graduated from Eastern Michigan University with his BS in Psychology. He immediately went into the US Army as a Second Lieutenant. He is currently stationed in Ft. Benning, GA. 

Bill & I still have one more in college. Brian is in his 2nd year at the University at Arizona studying Business. But the good news is – there’s only one in college now. Having 3 in at the same time for the last two years has definitely been a challenge. We are excited about the “pay raise” we should see this year since we have 2 down and 1 to go. But on the other hand, we also are losing 2 dependents for tax purposes. Go figure! 

Anyway, we’re excited about 2001! Our website is currently being re-done and will be launched next month with new exciting products and lots of valuable information. We would love to hear from you. Please send your thoughts, ideas and questions to debra@tgassociates.com.

 All of us at TG & Associates want to wish you a fantastic 2001.
May it be filled with happiness, prosperity and lots of love.

 

Planning for Success in 2001

As you look forward to an exciting new year, now is the time to establish the results you would like to see by the end of 2001. Once you have thought about what you want to accomplish, you need to devise a written plan of action to make it happen. This is the time when you should reflect upon your life and honestly evaluate what it’s all about.

 Having balance in your life is very important to your personal success and ultimately to your business success. Many people get so busy “doing” that one day they realize they are mentally and physically exhausted. They are feeling burned out and not having fun anymore.

 If you are still having fun and are still excited about life, great! Make sure you focus on keeping it that way. But if you’re not, it’s never too late to get your life back on track. 

Below are some questions for you to ponder as you reflect upon your life.

1. When your alarm goes off in the morning, are you anxious to get up and go to work?

2. Are you excited to be in your current profession?

3. Do you “love” what you do? (Notice I said “love” not “like” — there is a big difference!)

4. Do you feel like you are spending enough quality time with family and friends?

5. Do you get enough quiet time so you can meditate, read, be creative and plan?

6. Are you able to exercise and take care of your health?

7. Are you looking forward to work, at least four out of five days each week (80% of the time)? 

If you answered YES to all seven questions you are doing a good job of cretaining balance in your life and are probably a happy person. If you said NO to any of the above, now is the time to focus on ways to turn them into YES.

 It’s important for you to remember that you have a choice in everything you do. You need to pick your priorities and create a plan of action to succeed at what is really important to you. You must also remember that you cannot do everything.

If your work is becoming all-consuming, then it’s time to look at how you can delegate more, empower your staff, develop trust, manage your time better or restructure your priorities. 

The year has only begun. take the time to figure out a way to make this your best year ever. remember, life is Not a Dress Rehearsal. this is the real thing. Now get out there and Just Do It!


Communicate! Communicate! Communicate!

As many of you already know I am always preaching about communication. Well, nothing has changed in 2001. I’m still on the bandwagon about communication. And the beginning of the year is a perfect time to assess how you are communicating in your business life. There are many ways to address the issue and I want to list just a few below.

  1. Performance Evaluations or Career Development Planning – this is the perfect opportunity to sit with each person and address how they are doing, where they are going in the business and what help they need to get there.

Many times you are disappointed with the performance of some members of your staff. The first thing you need to do is to make sure that they clearly understand what you want them to do. According to the NAPL Management Institute Leadership & Organizational Development Course, among the many possible reasons that employees may not perform adequately can be related to ineffective communication between managers and their employees. 

I suggest that you have a format that you follow when discussing an individual’s performance. If you are interested in using one that I have developed, just email debra@tgassociates.com with the request for the Performance Forms and I will email them directly to you. These are just two of the 47 different HR Department Forms I have in my How To Hire, Develop and Retain Top Performersworkbooks.

2.      MBWA (Management By Walking Around)– There is nothing better than being physically available for your people to talk to you in a less formal situation. What you do in your office is important, but interfacing with your people is even more significant.

3.      Meetings– If you don’t have Daily Production meetings, you need to start them today. There is no meeting more important then this one. Everyone needs to be in attendance at these meetings. They should be no more than 15 minutes and basically a status report of the jobs in process.

All-Staff Monthly Meetings are also critical. Take time right now to schedule the entire year’s worth, then pass out the schedule so everyone can mark their calendar now. These meetings should be no longer than 1-1/2 hours and should have a set agenda. The information presented should cover such things as sales for the month and other financial goals, status on customers, equipment, marketing and staffing. It’s also a perfect opportunity to allow 30 minutes each month to conduct training or mini-seminars on various subjects.


Hiring Tip: WOTC

Finding good employees in today’s workplace is definitely a challenge. If we are willing to think out-of-the-box, there are opportunities out there to find good help. I’d like to share what one of my customers has done.

Howard Kack, owner of Mojave Copy & Printing in Victorville, CA has developed a dynamite team over the last two years. He has created an internal culture that is diverse, motivated, dedicated and happy. By thinking out-of-the-box he has brought on board employees who are hard working and proud to have their job. 

The one example I want to share is Howard’s hiring of two individuals from the Welfare-to-Work Program. The first person began as the delivery person and doing bindery. Now one year later, she is a Customer Service Representative and operates the High Speed Copy Machine. The second person has been on board 4 months now and is doing a fantastic job as the delivery and bindery person. 

The biggest obstacles centered around training because neither one had ever been employed. Training was needed in two particular areas: job-specific functions and workplace etiquette. 

Howard’s manager empowered herself to spend one hour every single day working side-by-side with each of the individuals until they were up to speed in their job functions. Not only did this show true team spirit; it gave the new employees a sense of confidence. Finding the time to do this was not easy, but the payoff has been fantastic.

 I have personally spent time with each of these individuals and they are very thankful to have the opportunity to be able to create a life for themselves and their children. They are proud and they love their jobs. 

Besides having two dedicated employees, Howard has been able to take advantage of the WOTC – Work Opportunity Tax Credit. This benefit has resulted in a tax credit of approximately $5,000 - $7,000 for each of the employees. Check with your individual state to find out more information. I think it’s definitely another avenue to check into.


Deb’s Schedule through April

February 9 – 14: PrintImage International/Photo Marketing Association Conference – Orlando, FL

Feb. 10th – Moderator of a Panel Session: Successful Hiring & Retention Practices (2 sessions)

Feb 12th – Speaking: Tips on Hiring & Firing (2 sessions)

Feb 13th – Speaking: Rethinking Retention & Motivation (2 sessions)

March 2 – 4
National Speaker’s Association Workshop
San Francisco, CA

 March 8 – 9
Safeguard Business Systems
Tempe, AZ
Speaking: Find, Hire & Keep Top Performers

March 19 – 20
Consulting
Hammond, LA

April 21
PIP Regional Conference
Irvine, CA
Speaking: People Management – The Critical Skill & Finding, Hiring & Keeping Top Performers Is The Key to Your Success

Arizona Small Business Association (ASBA)
Tucson, AZ
Speaking: Customer Service


If I'm heading your way and you would like to schedule your own presentation, team building session or consulting, click here to check out my "On The Road Fee Schedule." This schedule will be in effect for all areas followed by **. You can also call toll free 1-877-842-7762 or email debra@tgassociates.com and I will send you my "On The Road Fee Schedule" for your review. It's a great opportunity!


If you have anything you would like discussed in The Communicator or with Debra Thompson directly, feel free to contact her via e-mail at debra@tgassociates.com or call 520-751-8922.

The Communicator is intended to provide accurate information in regard to the subject matter covered. Advice received from here should be with the understanding that TG & Associates, LLC, is not engaged in rendering legal or other equivalent professional services. If legal advice or other professional assistance is required, the services of a competent professional person should be sought. TG & Associates, LLC, is not responsible for misrepresentation, misinterpretation, or misuse of the data contained in or derived from this system.

1999 Copyright - TG & Associates, LLC.
Bringing Systems & People Together for Profit
All rights reserved


Sign up Now for your FREE E-mail Subscription.


Ask Debra Get a head start on everyone else and ask those questions you want to see answered in the next issue.
(click here for more information)


Free Monthly E-zine!

Member:

The Communicator is a FREE monthly E-zine designed to provide you with insights, tips and tools to enhance your business and personal growth.

    

TG Home | Member's Area | Who We Are | Our Company | Philosophy | Consulting Services
Customized Staffing Solutions | Speaking | Products | Current E-Zine Issue | E-Zine Archive

Recommended Reading | Free Articles | Industry Links | Free Tip Sheets | 2004 Calendar

Ask Debra | Ask Debra Archive | TG in the News | View Your Cart

Contact Us | Lost? Try the Site Map

Search for

PO Box 32601 • Tucson, AZ 85751-2601
Phone (520) 751-8922 •
Toll Free (877) 842-7762 • Fax (520) 751-7515
info@tgassociates.com

© 2002-2005. TG & Associates, LLC. All rights reserved.
Cannot be edited, republished, modified or copied in whole or in part without written permission of TG & Associates, LLC.

TG & Associates provides personalized consulting and hiring services and does not engage in rendering legal advice nor develop benefit packages.
We deliver our services in accordance with our Code of Ethics.