The Experts in People Solutions ™

Saturday, July 05, 2008        

The Communicator
Volume II, Issue 7
July, 2000


Editor: Debra Thompson - debra@tgassociates.com
Contributing Editors:
Bill Greif - billg@tgassociates.com
Shari Moore - info@tgassociates.com

TG & ASSOCIATES, LLC
P.O. Box 32601 * Tucson, AZ 85751-2601
Web Site: www.tgassociates.com
Phone: toll free 1-877-TGASSOC (877-842-7762) or 520-751-8922
Fax: 1-520-751-7515



In This Issue:


Finding Employees - Places to Search

I have had several calls this month requesting help finding employees in this tight labor market. Some new avenues that we have explored that may help you connect with fresh labor supplies follow. Some take extra effort, but some are free. Developing your labor pool is also a part of developing your company recognition, marketing your business as a leader, or employer of choice.

  • Internet advertising, i.e., Monster.com ($275 for 60 days), careerpath.com ($150 for 30 days) local web postings etc. 

  •  Job boards at local colleges and universities, usually free. 

  • Speak with college job placement programs, often they have opportunities, such as job fairs, or candidate knowledge. You can also target college program specialties such as marketing, or graphic arts. Send a flyer personally addressed to the college professors or counselors in those areas. 

  • Network with high school counselors and job placement programs, and get the word out that you are an employer of choice. Let the world know that you are committed to cultivating talent and commit to on-the-job training programs for internships. Volunteer yourself and your staff for career days. 

  • Target groups you have probably not considered previously such as older employees. More and more companies are recognizing the vales of hiring people over 50. They bring a wealth of experience, often perceived with higher credibility, and generally better work ethics than many generation-Xers. 

  • Target mailings to potential talent "clusters". You can buy mailing lists by zip codes, or target areas that will allow you to do a bulk mailing to large pools of people. For example, apartment complexes and dorms that are heavily populated by college students. Another example, "young" retirement communities, like SunCity in Phoenix, or Leisure Care Villages in California, often a great resource for part time or even full time drivers, sales support, customer service reps, and so on. You can target areas or centers that have concentrations of specific talents such college departments, professional organizations, such as local marketing professional organizations, graphic artist groups, etc. In health care we would often contact the state associations for Nurses or other licensed health care workers and purchase a mailing list of new graduates or all licensed nurses and target a postcard campaign for a specific need.

Now go out and try something new to cultivate your future talent! It may or may not fill a need of today, but next month or next season you may get a letter of interest when you most need it - never mind the good will you will create with your efforts!

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Quote of the Month 

"Organization doesn’t really accomplish anything. Plans don’t accomplish anything, either. Theories of management don’t much matter. Endeavors succeed or fail because of the people involved. Only by attracting the best people will you accomplish great deeds.

"In a brain-based economy, your best assets are people. We’ve heard this expression so often that it’s become trite. But how many leaders really “walk the talk” with this stuff? Too often, people are assumed to be empty chess pieces to be moved around by grand viziers, which may explain why so many top managers immerse their calendar time in deal making, restructuring and the latest management fad. How many immerse themselves in the goal of cretaining an environment where the best, the brightest, the most creative are attracted, retained - and most importantly - unleashed?" 

                                                                                          -General Colin Powell

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It’s Your Job to Motivate and Energize 

It’s only natural that when you hire an employee you have great expectations for his or her performance. But the key factor that keeps them performing over the years is their motivation. Motivation is a passion for what you’re doing that goes beyond money, power, or status. It is marked by a tendency to pursue goals with energy and persistence. Motivated people drive themselves to achieve beyond their own or anyone else’s expectations.

Motivation also involves your ability to communicate your passion to others. Approaching your work with dedication and gusto is not enough. You have to radiate your commitment so that your enthusiasm is contagious to the people around you. Remember: one of the key components of leadership is the ability to elicit cooperation from others. That’s what motivation is all about. 

A good leader is responsible to his or her followers. A leader must do everything possible to bring out the best in a group. Motivating people is a responsibility of leadership because it is the most expeditious way to achieve a goal. In today’s competitive environment, the best leaders are those who can keep their groups focused, energized and motivated.

Speed of the leader! Speed of the pack! Today’s good managers not only understand this concept, but live it. They live by the mantra, “If it’s to be, it begins with me.” Great managers create far more energy than they consume. Instead of taking energy from an organization, they channel and amplify it to the organization. These managers know that their most important function is to get people excited and inspired. They know it because they know that this is the most expeditious way to achieve a goal. If everybody is focused on the same goal, you waste a minimum amount of energy, and you reach the goal faster. By leading with positive reinforcements, not only can you inspire your employees to do what you want them to do, but you can develop happier, more productive employees in the process – and the combination is tough to beat! 

OK! What motivates employees?

It is your job as the owner/manager to find out what motivates your employees. No single prescription can help you motivate all of them. Each employee has his or her own unique motivators, and your job is to figure out what they are. The simplest way to find out is to ask them. Often owners/managers assume that employees only want more money. These same managers are surprised when the employees tell them other things – such as: 

        Appreciation for work done - i.e., “Thank you for staying a little later today.”

        Feeling in on things – i.e., “Just want to let you know that we are thinking of repainting the back room. Any suggestions on colors?”

        Flexible work schedules – i.e. Letting an employee have a few hours off in the middle of the day to take their parents or their children to the doctors and letting them make it up another day, or taking it without pay.

Do you recognize your employees for doing a good job? Do you provide a pleasant and supportive working environment? Do you create a sense of joint mission and teamwork in the organization? Do you treat your employees as equals? Do you avoid favoritism? Do you make time to listen when employees need to talk?

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Top Ten Ways to Motivate Employees 

1.      Personally thank employees for doing a good job – one on one, in writing, or both. Do it timely, often, and sincerely.

2.      Be willing to take the time to meet with and listen to employees as much as they need or want.

3.      Provide employees specific and frequent feedback about their performance. Support them in improving performance.

4.      Recognize, reward, and promote high performers; deal with low and marginal performers so that they improve or leave.

5.      Provide information on how the company makes and loses money, upcoming products, and services and strategies for competing. Explain the employee’s role in the overall plan.

6.      Involve employees in decisions, especially the decisions that affect them. Involvement equals commitment.

7.      Give employees a chance to grow and learn new skills; encourage them to be their best. Show them how you can help them meet their goals while achieving the organization’s goals. Create a partnership with each employee.

8.      Provide employees with a sense of ownership in their work and their work environment. This ownership can be symbolic: (for example, business cards for all employees whether they need them to do their jobs or not).

9.      Strive to create a work environment that is open, trusting, and fun. Encourage new ideas, suggestions, and initiative. Learn from, rather than punish for, mistakes.

10.  Celebrate successes – of the company, of the department, and of individuals in it. Take time for team- and morale-building meetings and activities. Be creative and fresh.

 - Top Ten Ways to Motivate Employees was reprinted from Managing for Dummies, by Bob Nelson and Peter Economy.

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HR Tip of the Month:

What should, and should not, be included in the personnel file?

Should:

  • Employment application and resume

  • Reference checks

  • College transcripts (if applicable)

  • Job description

  • Records relating to hiring, promotion, demotion, transfer, layoff, rates of pay and other forms of compensation, and education and training records

  • Records relating to other employment practices

  • Letters of recognition

  • Disciplinary notices or documents

  • Performance evaluations

  • Test documents used by an employer to make an employment decision

  • Exit interviews 

Should not :

Immigration (I-9) Forms: You should keep all of your I-9’s together for easy access in the event of an audit. Depending on the size of the file, a folder or binder should do and as long as it is kept separately, you can attach copies of the I-9 support documentation such as drivers license, passport etc. 

Keep the following items in a separate file from the regular employee personnel files: 

  • Medical/insurance records

  • EEO/invitation to self-identify disability or veteran status records

  • Safety training records

  • Child support/garnishments

  • Litigation documents

  • Worker's compensation claims

  • Requests for employment/payroll verification

Extracted from National Society of Human Resource Managers Whitepapers.

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Deb’s Schedule July through September

 ¨     July 13, San Diego, CA, Consulting

¨      July 14, Irvine, CA, Consulting

¨      July 20 – 23: PrintImage International Conference – Chicago, IL

We will be at Booth 1208 at the Expo, stop by and say hello.

¨      July 28: Sir Speedy Annual Conference, Reno, NV, Seminar on Hiring, Developing & Retaining Top Performers

¨      July 31: Printing Industries of Northern California, San Francisco, CA – Seminar on The Internal Customer Philosophy

¨      August 1: Printing Industries of Northern California, San Francisco, CA – Seminar on Hiring, Developing & Retaining Top Performers

¨      August 2 – 4: Napa Valley - some R & R and a little wine tasting.

¨      Aug 5: Signal Graphics Annual Conference, Lake Tahoe, NV, Seminar on Hiring, Developing & Retaining Top Performers

¨      September 16: PrintImage Dallas Chapter, Seminar: Title TBA


If I'm heading your way and you would like to schedule your own presentation, team building session or consulting, click here to check out my "On The Road Fee Schedule." This schedule will be in effect for all areas followed by **. You can also call toll free 1-877-842-7762 or email debra@tgassociates.com and I will send you my "On The Road Fee Schedule" for your review. It's a great opportunity!

 

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If you have anything you would like discussed in The Communicator or with Debra Thompson directly, feel free to contact her via e-mail at debra@tgassociates.com or call 520-751-8922.

The Communicator is intended to provide accurate information in regard to the subject matter covered. Advice received from here should be with the understanding that TG & Associates, LLC, is not engaged in rendering legal or other equivalent professional services. If legal advice or other professional assistance is required, the services of a competent professional person should be sought. TG & Associates, LLC, is not responsible for misrepresentation, misinterpretation, or misuse of the data contained in or derived from this system.

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