About TG & Associates

The Human Side of Business ™
Saturday, February 04, 2012

Our Company

Debra Thompson and Bill Greif formed TG & Associates in 1995 because they recognized that small business owners were having increasing difficulty in complying with the demands for Human Resource Services. It was patently clear that the easy days of finding, developing and retaining employees were over and that the discipline needed was not in the comfort zones of small business owners and managers. At the outset, Debra and Bill evolved a process map for business success which became Debra Thompson's Ten Principles for Success. While the Ten principles clearly articulated all the steps that needed to be considered for business success, it became apparent that the real focus lay in three underlying elements:

Every business needs a set of processes and procedures to cover how everything in the business is to be done.

Every business needs the right set of employees developed to provide outstanding service to the internal customers.

Every business needs frequent and healthy communication as the glue that holds it all together.

Debra and Bill began the development of a set of services and products that would enable owners and managers put those basic elements in place. TG & Associates set out to help business owners build exceptional customer loyalty from the inside out. In the company's formative years this objective drove the company planning and activities. Over time the company expanded its offerings to encompass other than small businesses by treating staff members and teams within larger companies as small businesses in their own right. The internal customer concept pervades all businesses and the pursuit of internal customer satisfaction is key to business success.

Initially the focus was on consulting and seminars to help business owners understand the themes and how to implement them in the workplace. Later, products were developed to help small business owners in specific industry segments achieve the same levels of Human Resource competence that larger companies can hire staffs to perform. Both Debra and Bill believe that focus on the people in the business is paramount to success and, without it, the best equipment and processes are doomed to failure. Employer of Choice is the current buzzword that echoes the support of this belief in companies around the world.

As TG & Associates continued to flourish, Debra and Bill continued their research into the best practices used by successful companies. They understood and trained owners on the growing problems of a dwindling labor force. While the economic issues that arose after 9/11 put a different wrinkle on the employee staffing problems, the business recovery of late 2003 and early 2004 reaffirmed Debra and Bill's concerns that owners were not prepared to handle the process for finding, developing and retaining top performers needed to build their competitive advantage. As an adjunct to their other products and services, Debra and Bill helped owners with the increasingly difficult process of hiring top performers. Their efforts resulted in the creation and validation of a model hiring process-a disciplined approach to hiring that was guaranteed to provide top employees. This hiring process included the necessary tools to evaluate prospective candidates and defined benchmarks for optimum candidates.

Now, TG & Associates points with pride at the recognition of their customer base that they have indeed achieved their vision: To be recognized as the experts in people solutions. All of their efforts, their products and their services are intended to increase this awareness and help them help others.

TG & Associates can provide those products and services for you, the business owner and manager, which will help you succeed and we are ready to help you build your team through our proven hiring processes and put it all together through training and teambuilding.

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PO Box 32601 • Tucson, AZ 85751-2601
Phone (520) 751-8922 • Toll Free (877) 842-7762 • Fax (520) 751-7515
info@tgassociates.com

TG & Associates provides personalized consulting and hiring services and does not engage in rendering legal advice nor develop benefit packages.
We deliver our services in accordance with our Code of Ethics.