DISC Personality Profile System

TG & Associates utilizes the Thomas Personal Profile Analysis (PPA) to provide an accurate insight into how people behave at work. It provides the real answers to questions such as:

  • What are this person’s strengths?
  • Which limitations will impact their ability to be successful?
  • Will this person be successful in a role that is technical, quality or standards focused?
  • Does this person drive for results?
  • Can this person work with and through people?
  • Will this person excel in a service, support or specialist role?

This individual behavioral assessment (PPA) applies to the full talent management cycle, from pre-employment through development and succession planning, for any role.

The PPA assessment can help you:

  • Recruit – to reduce the cost and risk of recruitment and speed up your process.
  • Retain – to reduce staff turnover by identifying what motivates and engages your staff.
  • Develop – to know precisely where to invest your learning and development budget to achieve the maximum impact on your business.
  • Manage – to help your managers spend less time managing poor performers and more time motivating top performers by ensuring they are working on the behavioral issues that will bring the biggest benefit to the business.

The PPA is taken online and takes approximately 8-12 minutes to complete. Upon completion, you will receive a 3-4 page narrative (PPA Sample below) that describes the individuals’ work style, to assist with identifying peoples work strengths. This gives your leaders valuable insight into why people behave as they do, how to leverage their strengths for greatest success, and how to develop their potential.

This initial report provides awareness into:

  • How a person prefers to behave at work and the characteristics they will demonstrate
  • Any frustrations the person has in their current role
  • How or whether a person is modifying their behavior in their current role
  • Their behavior under pressure
  • Their strengths, limitations and value to the organization
Sample
Personality Profile Analysis (PPA)

This is the initial report as a result of the assessment taken online. The PPA enables understanding of work style, to assist with identifying people’s work strengths. This gives your leaders valuable insight into why people behave as they do, how to leverage their strengths for greatest success, and how to develop their potential.

Price:  $150

Once the PPA has been completed, you have instant access to the following 18 additional reports

that enable you to match people to jobs, manage, coach, develop and train your people.

Sample
Call Center Audit 

Features – This report is specifically designed to assess an individual in relation to a call center environment. It reports on handling peak workloads, handling aggressive clients and meeting client needs. Indicates suitability for inbound and outbound environments.

Uses – Can be used to assist in the selection of call center employees and as a training and development tool for existing Call Center Agents.

Price: $70

Sample
Candidate Feedback

Features –  A brief summary report, user friendly and very positive, which summarizes the individual’s behavioral style and reports on the likely value they will bring to the organization.

Uses – A simple introduction to profile results and self-awareness. Suitable to provide to candidates should they request a written report; does not require a debrief.

Price:  $55

Sample
Career Guide

Features – A report which gives a summary of natural behaviors, how those behaviors contribute in the workplace, and suggests careers that the individual would suit, based on the behavioral content of the role.

Uses – A Career guide can be used in succession planning and career guidance coaching. Three “levels” are available for clerical / manual, supervisor / middle management and executive/ senior management functions.

Price:  $70

Sample
Customer Service Audit

Features – An analysis of ability to understand client needs, handle aggression & criticism, respond to client requests, presentation & communication skills, creativity, problem solving and possible limitations in serving clients.

Uses – Identifies specific customer service skills and/or customer service training requirements of new or existing customer service staff, or potential customer service candidates within the organization. May be used to enhance customer service skills in sales people.

Price:  $70

Sample
Compatibility Assessment

Features – Assesses the working compatibility of two people. Describes each person’s basic characteristics, motivators and fears, communication and interaction, and personal perceptions. Provides recommendations for increasing compatibility.

Uses – Can be used to enhance the way people work together. Helps to resolve conflicts through respect of differences and leveraging strengths optimally.

NOTE: It should be noted that the compatibility process does not take into account the relative seniority of, or relationship between, the two people being assessed. The report should, therefore, be read with care and preferably with an understanding of the roles and responsibilities of the two individuals. An Executive Summary and Job Profile report may be helpful in this regard.

Price:  $100

Sample
Executive Summary

Features – Provides a bullet-point summary of an individual’s profile characteristics, current workplace and pressure modifications, responsibilities appropriate for their behavioral preferences, and how to maximize on the individual’s strengths.

Uses – A simplified overview report. Can be used to create self-awareness or during the hiring process. An alternative to the more narrative PPA report, and as a reference piece for the manager to assist with development.

NOTE: It should never be used in isolation but in conjunction with both an interview and a process whereby a person’s experience, education, qualifications, competence and train-ability can be assessed.

Price:  $70

Sample
General Interview Questionnaire

Features – A summary of the person’s approach to work and hints on conducting the interview. Provides Discussion Objectives and suggests questions to probe each DISC factor for “fit” in your culture.

Uses – For guidance to hiring managers who are developing their interview skills, and an excellent resource for experienced interviewers. With behavioral “fit” being critical, this questionnaire is an excellent resource to probe deeper into individuals’ behavioral style.

NOTE:  It should be noted that these questions are specifically designed for first interview stage only, i.e. initial screening. Further useful information for initial interviews can be obtained from a “Strengths and Limitations” report.

Price:  $70

Sample
Graph & Scores Only

NOTE: This report has no verbiage attached and is only recommended to be used when comparing it to a Job Profile. It is also recommended to run this in conjunction with the PPA report.

Features – Provides the three PPA graphs, which are the result of scoring the individual’s responses to the Personal Profile Analysis Questionnaire. Each graph is significant on its own and in conjunction with the other graphs: Self-image: Natural behavioral style at work in terms of DISC. Work Mask: Current modification of self-image to be successful at work. This is a positive reflection based on current work demands. Pressure Profile: Modification of self-image in reaction to a crisis. This is a raw, instinctual reflection to a crisis and DISC behavior may show significant shifts.

Uses – The graphs and scores are the foundation for all the PPA reports. The three graphs provide a fluid “picture” of the individual’s work behavioral style, which is valuable for discussion and diagnosis, rather than one static view.

Price:  $55

Sample
Interviewer’s Guide

Features – This Interviewer’s Guide Report accompanies most reports for people. It provides the interviewer/manager/user with further explanation and extra insights about the candidate/employee’s report, the three graphs and any points to review.

Uses – This report is designed to elevate the depth of discussion and explain the impact of the points to review in the PPA Report with a view to enhance the value of the PPA Report for application in both recruitment and selection as well as performance management.

Sample
How to Manage

Features – Enables individuals and their managers to explore various methods of capitalizing on an employee’s strengths. Provides an opportunity to proactively address possible limitations to ensure the correct match between position expectations and inherent behavior.

Uses – Identifies specific methods of managing, motivating and supporting an individual, based on his/her behavioral style to optimize their potential. Excellent resource for new managers to help develop skills, as well as for experienced managers to “fast track’ understanding of people.

Price:  $70

Sample
Management Audit

Features – An analysis of management and motivational skills, decision-making style, approach to planning and problem solving, communication skills, subordinate development and administrative abilities.

Uses – To assess management style and skills. Identifies specific management skills and/or training requirements of new and existing managers and potential management candidates from outside or within the organization.

NOTE: This report relates only to behavioral characteristics within a work situation and should always be used with a structured interview. Success in the role will also depend on further assessment which ensures the person has the appropriate intelligence, education, experience, knowledge and competence.

Price:  $70

Sample
Management Interview Questionnaire

Features – A resource for management interviews, the individual’s style of management is summarized, with hints about how to proceed in the interview based on the person’s natural behavioral style. Discussion objectives and questions for each DISC factor help you probe how the person’s natural abilities will fit in the management capacity.

Uses – A supplement to your usual interview questions for managers, these questions are built from the individual’s profile results. Consider use of this report for development discussions and to assist with succession planning and promotion.

NOTE:  It should be noted that these questions are specifically designed for first interview stage only, i.e. initial screening. Further useful information for initial interviews can be obtained from a “Strengths and Limitations” report.

Price:  $70

Sample
Personal Review

Features – This report is ideal for an employee to help themselves improve in their work environment. A summary of the individual’s behavioral style and characteristics, without reference to modifications in the workplace and under pressure, or potential frustrations.

Uses – Excellent introduction to self-awareness and personal development. For the individual’s manager, it offers a list of suggestions relative to maximizing the person’s potential and responsibilities appropriate to the person’s natural style.

Price:  $55

Sample
Sales Audit

Features – An analysis of opening skills and communication style, ability to close, customer servicing, presentation format and administrative abilities.

Uses – To assess sales skills. Identifies specific selling skills and/or sales training requirements of new or existing sales staff, as well as potential sales candidates within the organization.

Price:  $70

Sample
Sales Interview Questionaire

Features – A summary of the individual’s general sales compatibility, type of sales for which the profile may be most suitable, and interview hints based on their natural style. Discussion Objectives under the D, I, S and C factors give questions to probe each of these areas relative to the individual’s profile and general sales ability.

Uses – A supplement to your usual interview format and discussion prompted by the Job – Candidate Comparison report. Helps you probe the individual’s behavioral responses in selling situations, so the interviewer can gauge the candidate’s fit for your sales role.

NOTE:  It should be noted that these questions are specifically designed for first interview stage only, i.e. initial screening. Further useful information for initial interviews can be obtained from a “Strengths and Limitations” report.

Sample
Strengths & Limitations Summary

Features – A report which lists the unique strengths an individual brings to the organization, as well as possible limitations/challenges. Provides clear indication of the areas of accountability or operational involvement where he/she would be most productive and successful.

Uses – Enables individuals and their managers to explore various methods of capitalizing on an employee’s or candidate’s strengths. Provides an opportunity to proactively address possible limitations to close gaps between position expectations and inherent behavior.

NOTE:  In order to assess the above report it should be considered in the context of the job requirements. Therefore, it is recommended that the Strengths & Limitations be compared with the Job Profile. The Job Profile defines those job requirements and the behavioral dimensions needed for satisfactory completion of the task, assignment or project.

Price:  $70

Sample
Technical/Administrative Audit

Features – An analysis of one’s ability to organize work flow, meet deadlines, manage time efficiently, and provide information or service as required. Focuses on quality, accuracy, and problem solving.

Uses – Highlights and assess the administrative and technical skills of an individual. Also appropriate to identify and develop behaviors applicable to Supervisors and Team Leaders.

Price:  $70

Sample
Training Needs Analysis

Features – This report starts with a brief description of the person’s most pronounced strengths and limitations. It goes on to identify likely training needs and details competencies and challenges in relation to those needs.

Uses – Provides suggestions as to what training could be given to develop greater ability to flex behaviors to increase success and enhance the individual’s primary strengths.

Price:  $70


NOTE:  The Thomas PPA is based on the DISC methodology, is validated, accessible online, EEOC and Canadian Human Rights Act compliant, and is available in 56 languages. The Personal Profile Analysis is a work orientated inventory. This report is designed to assist in the selection, appraisal, development or coaching and mentoring process. The report should never be used in isolation but always in conjunction with both an interview and a process whereby a person’s experience, education, qualifications, competence and trainability can be assessed.

The PPA is a logical tool for:

  • Developing people
  • Building teams
  • Identifying strengths and limitations
  • Recruiting and selecting the right person
  • Resolving conflict
  • Performance appraisals
  • Developing/coaching management skills
  • Identifying training needs
  • Succession planning
  • Identifying leadership potential
  • Benchmarking performance
  • Mentoring
  • Career mapping
  • Motivating employees

To view the Thomas DISC Chart of Behavioral Characteristics click here.

Call TG & Associates at 520-751-8922 or email info@tgassociates.com to discuss how to get started with Thomas’ assessments and add certainty to all your people decisions.